- Frequently Asked Questions -

Installation related

• How i can find compatible drive caddy for my Dell PowerEdge server?

  There are fifteen generations of Dell servers, and approximately 265 individual server models. Most models have two or three different backplane types, and there are three different sizes of drive bays. That’s hundreds of possible variations…….

  ……. Search, find, and select the right drive caddy WITH OUR NEW CONFIGURATOR TOOL!

  DRIVE CADDY CONFIGURATOR:

• Do these products also work with Dell Latitude, Dell Optiplex or other brands such as IBM, HP?

  These products are intended for and work on the listed Dell PowerEdge servers.

  Will they work on Dell Optiplex or Dell Latitude devices?
  No, they won't work. Optiplex and Latitude devices have their own hard drive cages.

  What about other brands such as HP?
  HP,  IBM, and Fujitsu have their own manufacturer-specific products. In other words, there is no single standard that works across all devices.

WORKDONE brand

• What makes your products different than the competitors?

  When comparing cheap Chinese copies:

  Our approach is fundamentally different from that of Chinese low-cost producers. You may have noticed a wide range of cheaper products flooding the market. Chinese producers prioritize using the cheapest materials, production methods, and factories to create the most affordable product possible.

  Consider this: Do you want to install non-compatible and low-quality products on your great Dell server? These products are prone to breakdowns, particularly when it comes to the opening mechanism. The signal lights are weak, the screws often don't fit properly, and they are incredibly fragile. Additionally, it's crucial to question whether you know the identity of the seller and whether they can provide any support at all.

  At WORKDONE, we take a completely different approach. Our promise is to provide reliable and quality solutions. We are here to support you every step of the way.

• How to Contact the Seller WORKDONE?

  For Amazon clients:
  If you have any technical or product-related questions, you can reach out to us.  Before placing an order: On the product detail page, simply select the seller and click on "Ask a Question." After placing an order: Visit Your Orders and select "Contact Seller."

  Regarding matters concerning invoicing and delivery, please contact Amazon customer service.

• Are you a PowerEdge Hard Drive Caddy re-seller?

  No, we have our own production under an WORKDONE -brand

• Can I place an order through these pages?

  These pages are for support only and ordering is not possible.

• What is included with your products?

  Our PowerEdge Caddy for Hard Drives come with:

  • All necessary mounting screws, Screwdriver
  • Frame Front Sticker Labels
  • Detailed installation manual
  • Worry-free 4-year warranty